Many managed IT support providers only offer remote services, meaning that when you need an IT engineer to attend your business premises you don’t have access to one.
At IT Code, we recognise that our clients deserve a wide range of options to choose from, so we offer a dedicated on-site support solution to help you out.
How Does Dedicated On-Site Support Work?
Many business owners are interested in utilising on-site IT support to get access to the IT skills they need without having to pay the cost of hiring their own IT team. However, it can be daunting knowing what to expect when you think about taking the plunge.
At IT Code, our on-site support team will work to become an intrinsic part of your team, taking the lead on chosen IT tasks and completing work to the highest standards so that you can enjoy improved IT access and outcomes. Each IT support engineer will have a wealth of skills that they will use to ensure that your IT systems run smoothly and can resolve issues as they arise, keeping your business working without any hitches.
Can I Mix On-Site and Remote Support?
Absolutely! The great thing about working with a company like ours is that we can be as creative as you need when arranging your IT support, providing on-site support or a mixture of on-site and remote services as and when you need us.
Many of our clients use our on-site support option when they want to roll out a new system or offer troubleshooting and training sessions for their IT equipment. Other clients like to have someone in their business on a regular basis as their point of contact for IT queries. Whatever your IT needs are, you can be sure that we can meet them with our on-site support offer.
Your On-Site Support Options
Before you decide to invest in on-site IT support, you will need to think about what you want to get from it and what services you want provided. We’ve shared some of the most commonly chosen options that you can choose from, including:
Full time onsite engineers
Regularly scheduled onsite engineers
Occasional onsite engineer support
Cover for pinch points
Once you have chosen the right support package, you can look forward to:
Flexible solution that suits your business model
Reliable and up to date IT engineers
Access to modern resources
IT reports prepared to ensure you are kept up to speed
Let’s Discuss Your Needs
Whether you want long or short-term on-site support, the IT Code team is here to help. All of our IT engineers have a strong work ethic and produce excellent results that are sure to impress. If you want to find out more about how we can provide you with on-site support then get in touch and arrange an initial consultation with our experts.
